Booking policies

Pre-booking requirements

For your safety and the best healing, clients must:

• Be 18 or older
• Not be pregnant or nursing
• Not have diabetes
• Not have HIV or an active skin disease or condition
• Not be prone to keloid scarring
• Not have a serious heart condition
• Not have uncontrolled high blood pressure
• Be in good general health
• Not have had Botox in the past month

Unsure whether a condition, medication, previous procedure or skin concern affects you? Contact the studio before booking. Some situations need medical clearance first.

Before booking: photo required

Text a recent makeup-free, unfiltered, full-face photo taken in clear natural light to (408) 469-2671 before booking, so Mina can review your skin and confirm you’re a good candidate for the service.

Deposit

A $20 non-refundable deposit reserves your appointment and is applied to your service total.

Choosing a time online doesn’t hold it. Your appointment is secured only once the deposit is received, and times are offered first-confirmed.

Online payments may carry a 3–5% processing fee, separate from the service price.

Payment

The remaining balance is due on the day of your appointment. We accept cash, Zelle and credit card.

Cancellation

If you cancel for any reason, your deposit is forfeited. Please book only when you’re confident you can attend.

Rescheduling

Please give at least 7 days’ notice to reschedule. Later requests may fall under the cancellation and deposit policy.

Late arrival

Arriving 15 minutes late automatically cancels your appointment. Appointments include consultation, mapping, colour selection, the procedure and aftercare, so there’s no room to compress them. Plan your travel time with margin.

Guests & pets

Guests and pets aren’t permitted inside the studio.

Results & healing

Permanent makeup is individual, and healed results vary with skin type and condition, healing response, lifestyle, skincare, outdoor activity, sun exposure and tanning, heavy sweating, aftercare and pigment retention. Specific healed results can’t be guaranteed, and following pre-care and aftercare makes a significant difference.